Join NAWEC’s Executive Leadership Team
The National Water and Electricity Company (NAWEC), The Gambia’s national utility responsible for electricity and water services, is undertaking a strategic transformation to strengthen operational excellence, customer service, sustainability, and business performance across its operations.
NAWEC is seeking highly qualified, experienced, and results-oriented professionals to join its Executive Leadership Team — visionary leaders with a proven track record of improving organisational performance, driving innovation, and building high-performance cultures in complex organisations.
The Opportunity
The successful candidates will help shape NAWEC’s future by leading strategic initiatives, improving operational efficiency, strengthening governance and accountability, enhancing service delivery, and supporting the Company’s commitment to reliable and sustainable services across The Gambia.
If you are an accomplished leader with strong strategic, management, and stakeholder engagement capabilities, and a passion for public service excellence, NAWEC invites you to apply for any of the following six executive positions. Applicants must meet the minimum qualifications, experience requirements, and competency expectations stated in the detailed job descriptions for the relevant position.
Positions Available
Chief Operating Officer — Electricity
Chief Operating Officer — Water
Group Customer Services Director
Group Human Resources Director
Group Projects and Planning Director
Group Internal Audit Director
Role Details
Chief Operating Officer (COO) — Electricity
Provides strategic leadership, direction, and oversight of NAWEC’s Electricity Business, ensuring the delivery of safe, reliable, affordable, and sustainable electricity services across The Gambia. Responsible for the overall performance of electricity generation, transmission, distribution, system operations, and commercial functions.
- Develop and execute Electricity Business Strategy aligned with national energy priorities
- Provide leadership over generation, transmission, distribution and system operations
- Drive revenue growth, loss reduction, cost optimization and commercial efficiency
- Lead business transformation and organizational change initiatives
- Ensure compliance with legislation, regulations, and governance requirements
- Promote HSSE culture and ensure regulatory compliance
- Represent NAWEC in national and international electricity sector forums
- Master’s Degree in Electrical, Mechanical, Power Systems, or Energy Engineering (or related)
- Professional Engineering Registration — added advantage
- PMP, Asset Management, or Utility Management certification — added advantage
- Minimum 10 years in electricity, energy, utilities, or infrastructure
- At least 5 years in a senior executive or strategic leadership position
- Proven track record in operational management and business transformation
Chief Operating Officer (COO) — Water
Provides strategic leadership and oversight for NAWEC’s Water and Sewerage Business Unit, ensuring the delivery of safe, reliable, affordable, and sustainable water supply and wastewater services throughout The Gambia. Accountable for the overall performance of water production, treatment, distribution, wastewater collection, sewerage operations, and commercial services.
- Develop and execute the Water Business Strategy aligned with national water priorities
- Provide oversight of water production, treatment, distribution, and wastewater operations
- Drive non-revenue water reduction, water quality improvement, and service continuity
- Lead business transformation and champion smart water management systems
- Ensure compliance with environmental standards and governance requirements
- Promote HSSE, environmental stewardship, and public health protection
- Represent NAWEC with regulators, government institutions, and development partners
- Master’s Degree in Civil, Water Resources, Environmental Engineering, or related discipline
- Professional Engineering Registration — added advantage
- Certifications in Project Management, Asset Management, or Environmental Management — advantage
- Minimum 10 years in water, wastewater, utilities, or infrastructure
- At least 5 years in a senior executive or strategic leadership role
- Experience in water production, distribution, wastewater, and sewerage management
Group Customer Services Director
Responsible for the strategic leadership, development, and continuous improvement of NAWEC’s customer service function across both Electricity and Water businesses. Drives the design, delivery, and optimisation of the end-to-end customer experience, ensuring accessible, efficient, responsive, and customer-centric services across all touchpoints.
- Develop and execute Group Customer Service Strategy aligned with organisational priorities
- Lead end-to-end customer journey management across electricity and water services
- Oversee contact centres, service centres, digital platforms, and field support functions
- Lead modernisation of customer-facing technologies, CRM systems, and self-service platforms
- Develop customer performance measurement frameworks and satisfaction monitoring
- Promote customer-centric culture throughout the organisation
- Master’s Degree in Business Administration (MBA), Customer Experience, Marketing, or related
- Certification in Customer Experience (CX), CRM, or Customer Service Leadership — advantage
- Project Management or Digital Transformation certification — advantage
- Minimum 10 years in customer service, commercial operations, utilities, or comparable sector
- At least 5 years in a senior leadership or executive management role
- Experience managing CRM platforms, contact centres, and digital service channels
Group Human Resources Director
Provides strategic leadership and oversight of the Human Resources function across NAWEC. Leads the development and implementation of human capital strategies, policies, systems, and initiatives that support organisational performance, workforce capability, employee engagement, succession planning, and sustainable business growth.
- Develop and implement a comprehensive Human Capital Strategy aligned with organisational goals
- Lead workforce planning, organisational design, and talent management initiatives
- Oversee industrial relations, compliance with labour legislation, and employment governance
- Design and manage compensation, benefits, reward, and recognition frameworks
- Lead HR technology, HRIS, and workforce analytics capabilities
- Drive culture transformation, change management, and employee engagement programmes
- Provide strategic HR advisory to Executive Management and the Board
- Master’s Degree in Human Resources Management, Business Administration, or Organisational Development
- CIPD, SHRM, HRCI, AHRI or equivalent internationally recognised HR certification — highly desirable
- Minimum 10 years progressive HR experience including industrial relations, talent, and OD
- At least 5 years in a senior executive HR leadership role in a large and complex organisation
- Demonstrated experience in organisational transformation and culture change
- Experience in unionised or highly regulated environments — highly desirable
Group Projects and Planning Director
Responsible for providing strategic leadership, governance, and oversight of NAWEC’s technical and corporate planning, capital investment portfolio, and enterprise-wide project management function. Ensures strategic initiatives, infrastructure projects, and development programmes are aligned with corporate objectives, regulatory requirements, and national development goals.
- Lead development, implementation, and review of Corporate Strategy and Business Plans
- Develop and implement an enterprise-wide Project Management Framework
- Manage the full project portfolio lifecycle — safety, schedule, and budget
- Coordinate long-term capital investment plans and align with funding and strategic priorities
- Develop project governance policies, standards, and stage-gate review processes
- Support preparation of technical specifications, business cases, and funding proposals
- Lead post-project reviews and lessons learned exercises
- Master’s Degree in Engineering, Project Management, Strategic Management, or related discipline
- PMP, PRINCE2 Practitioner, APM PMQ, MSP, PgMP, or equivalent — added advantage
- Portfolio Management, Risk Management, or Business Analysis certification — advantage
- Minimum 10 years in project management, strategic planning, or infrastructure development
- At least 5 years in a senior management or executive leadership role
- Demonstrated experience in major infrastructure and capital programme management
Group Internal Audit Director
Provides independent and objective assurance and advisory services to the Board of Directors and Management regarding the effectiveness of governance, risk management, internal controls, and compliance processes. Leads and manages the Internal Audit Function in accordance with the International Professional Practices Framework (IPPF).
- Develop and implement an annual risk-based Internal Audit Plan for Board Audit Committee approval
- Direct and oversee financial, operational, compliance, IT, and performance audits
- Lead the Enterprise Risk Management (ERM) framework and corporate risk register
- Lead fraud investigations and develop anti-fraud policies and awareness initiatives
- Evaluate IT controls, cybersecurity measures, and data governance practices
- Establish and maintain a Quality Assurance and Improvement Programme (QAIP)
- Report to the Audit and Risk Committee on governance, risk, and control matters
- Master’s Degree in Accounting, Finance, Auditing, Risk Management, or related; or ACCA/ACA/CPA
- Certified Internal Auditor (CIA) — preferred; CISA, CRMA, CFE — added advantage
- Minimum 10 years in Internal Audit, External Audit, Risk Management, Compliance, or Finance
- At least 5 years in a senior management or leadership role
- Proven experience reporting to Boards of Directors and Audit Committees
- Experience in utilities, infrastructure, energy, or regulated industries — highly desirable
“The successful candidates will help shape NAWEC’s future by leading strategic initiatives, improving operational efficiency, strengthening governance and accountability, and supporting the Company’s commitment to reliable and sustainable services across The Gambia.”
How to Apply
Interested candidates should submit an application letter and a detailed Curriculum Vitae (CV) to:
Applications must clearly indicate the position being applied for in the subject line and include copies of relevant academic and professional certificates where applicable.
Detailed Job Descriptions are available on the NAWEC website at www.nawec.gm and on NAWEC’s official social media platforms. Download links are provided for each position above.
Application Deadline: 4th October 2026. Late or incomplete applications may not be considered.
Equal Opportunity Employer
NAWEC is committed to promoting diversity, equity, and inclusion in the workplace. Applications are encouraged from all qualified individuals regardless of gender, disability, religion, or ethnic background. Selection will be based solely on merit, qualifications, experience, and demonstrated competence.