Invitation for Bids – Construction of Regional Customer Service Centres

Invitation for Bids [IFB] Small Works (One-Envelope Bidding Process)


IFB Number:            

Employer:                   National Water & Electricity Company Limited

Project:                       Gambia Electricity System Rehabilitation and Expansion Project

Contract title:             Construction of Regional Customer Service Centres

Country:                      The Gambia

Loan No. / Grant No.:

Procurement Method:        Open Competitive Bidding (National) (OCBI)

OCBI/LCB No:                      NAWEC-GESREP-CW-01

Issued on:                            29th April 2024

  1. Proposed Gambia Electricity System Rehabilitation and Expansion Project (GESREP) is to be funded by the African Development Bank (AfDB) to contribute to the Government of The Gambia’s (GoTG’s) goal of increasing electricity access through the provision of reliable electricity and strengthening of the institutional systems of the National Water and Electricity Company (NAWEC).
  1. The proposed enhancement of NAWEC’s Customer Service Department through an increase in the number of customer service centres and provision of improved data management infrastructure aims to reduce the commercial losses that continue to affect NAWEC’s performance.
  1. The regional centre will be a befitting contact centre affirming the company’s commitment to be a customer focus and to provide a much-needed face-lift for NAWEC peers in the same industry in the subregion. This will also enable NAWEC to respond sufficiently to the expectations, perceptions, and situations of our invaluable customers.

National Water & Electricity Company Limited now invites sealed Bids from eligible Bidders for the Construction of Regional Customer Service Centres in Jarra LRR, Basse URR, Brusubi and Brikama WCR.

  1. Bidding will be conducted through the Open Competitive Bidding (International), OCBI procedures as specified in the Bank’s Procurement Framework dated October 2015, and is open to all eligible Bidders as defined in the Procurement Framework.
  1. Scope of work includes.
  • LOT 1: Construction of Regional Customer Service Centre with Store at Jarra Soma (LLR), and Basse (URR)
  • Lot 2: Construction of Regional Customer Service Centre with Store at Brikama (WCR), Brusubi (WCR) and Bwiam (LLR)
  1. Interested eligible Bidders may obtain further information from the National Water & Electricity Company Project Implementation Unit and inspect the bidding document during office hours 08: 00 am to 16:000 pm at the address given below.
  1. The bidding document in English may be purchased by interested eligible Bidders upon the submission of a written application to the address below and upon payment of a non-refundable fee of $300. The method of payment will be direct deposit to the project account. The document will be sent by email.
  1. Bids must be delivered to the address below on or before June 13th 2024. Electronic Bidding will not be permitted. Late Bids will be rejected. Bids will be publicly opened in the presence of the Bidders’ designated representatives and anyone who chooses to attend at the address below.
  1. All Bids must be accompanied by a Bid security amount of:

Lot 1 USD15,000.00.

Lot 2 USD15,000.00.


  1. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful bidder’s beneficial ownership, as part of the Contract Award.

Notice, using the Beneficial Ownership Disclosure Form as included in the bidding document.


  1. The address(es) referred to above is (are)


Project Coordinator

Project Implementation Unit

National Water and Electricity Company Limited (NAWEC)

Emporium III Building, Fajara

Banjul, The Gambia

Conference Room, 1st Floor

Telephone: +220 996 1301 /7009342

Email : , and